Shipping policy
Shipping Policy
Processing Time
Orders are typically processed within 3-5 business days. Custom design orders may require additional processing time. You will receive a confirmation email once your order has shipped.
Shipping Methods and Rates
We offer the following shipping options:
- Standard Shipping (5-7 business days)
- Expedited Shipping (2-3 business days)
- Express Shipping (1-2 business days)
Shipping costs are calculated at checkout based on your location and selected shipping method.
Shipping Locations
We currently ship within the United States. International shipping is not available at this time.
Order Tracking
Once your order ships, you will receive a tracking number via email so you can monitor your package's progress.
Delivery Issues
We are not responsible for delays caused by shipping carriers, weather conditions, or incorrect addresses provided by customers. Please ensure your shipping address is accurate before completing your purchase.
If your package is lost or damaged during transit, please contact us within 5 days of the expected delivery date at info@blacksheepcustomdesign.com so we can assist you.
Address Changes
If you need to change your shipping address, please contact us immediately at info@blacksheepcustomdesign.com. We cannot guarantee address changes once an order has been processed.
Contact Us
For questions about shipping, please contact us at info@blacksheepcustomdesign.com.